Shipping policy
Shipping Policy
At BVW Jewelers, we strive to provide efficient and reliable shipping services to all our valued customers. Please take a moment to review our shipping policy to understand how we handle orders and deliveries.
Processing Time:
- Orders are typically processed and shipped within 2 business days of purchase, provided that the items are in stock.
- If an item is out of stock, please allow for additional processing time. In such cases, it may take up to 4 to 6 weeks for the item to be shipped. We will notify you promptly if there are any delays beyond this timeframe.
Shipping Methods:
- We offer various shipping methods to accommodate your preferences and delivery needs.
- Upon checkout, you will have the option to select your preferred shipping method, including standard shipping, expedited shipping, and any other available options.
Shipping Rates:
- Shipping rates are calculated based on the total weight of your order, as well as your selected shipping method and destination.
- You can view the estimated shipping costs during the checkout process before completing your purchase.
Tracking Your Order:
- Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
- You can track the status of your shipment using the provided tracking number through our website or the designated carrier's website
Delivery Timeframes:
- Delivery times may vary depending on your location, selected shipping method, and any unforeseen circumstances such as customs delays or inclement weather.
- While we strive to deliver your order promptly, please understand that delivery times are estimates and not guaranteed.
Order Modifications and Cancellations:
- If you need to make any changes to your order or cancel it, please contact us as soon as possible. Once an order has been processed and shipped, we may not be able to make any modifications or cancellations.
Questions or Concerns:
- If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your shopping experience with us is exceptional.
Thank you for choosing BVW Jewelers for your jewelry needs. We appreciate your support and look forward to serving you!